Frequently Asked Questions

We offer comprehensive publication services including school and university yearbooks, corporate annual reports, company profiles, NGO impact reports, government publications, and commemorative books. Our services cover everything from professional photography and creative design to premium printing and timely delivery.

We've been serving clients across East Africa since 2014, bringing over 10 years of experience and expertise to every project. In that time, we've completed more than 500 projects for over 250 satisfied clients.

Our standard timeline is 10-20 weeks from start to finish, depending on the complexity and scope of the project. This includes consultation, planning, photography, design, production, and delivery. We also offer expedited timelines for urgent projects. The exact timeline is determined during the initial consultation based on your specific needs.

Our proven 6-step process includes: (1) Consultation & Planning to understand your vision, (2) Content Strategy & Organization, (3) Professional Photography sessions, (4) Creative Design & Layout, (5) Premium Production & Printing, and (6) Delivery & Support. We keep you involved throughout the process with regular updates and opportunities for feedback.

Yes! While we're based in Nairobi, Kenya, we serve clients across East Africa including Tanzania, Uganda, and Rwanda. We've also worked with international organizations with projects in the region. We can coordinate photography, design, and delivery regardless of your location.

Pricing varies based on several factors including the number of copies, page count, size, binding type, and services required (photography, design, printing, etc.). For a school yearbook, projects typically range from KES 100,000 to KES 1,000,000+. We provide detailed, transparent quotes tailored to your specific requirements and budget. Schedule a Consultation to get an accurate estimate for your project.

We typically work with a payment schedule of: 30% deposit upon contract signing, 40% upon design approval, and 30% upon final delivery. For long-term clients or large projects, we can discuss flexible payment arrangements. We accept bank transfers, M-Pesa, and checks from institutional clients.

We offer a wide range of sizes including A4 (210mm x 297mm), A5, Letter (8.5" x 11"), Tabloid (11" x 17"), square formats, and custom sizes. Binding options include hardcover, softcover, spiral binding, perfect binding, and saddle stitch. We'll help you choose the best format for your project during consultation.

We use premium paper stocks ranging from 128gsm to 200gsm for interior pages, and heavier card stock for covers. Printing options include full-color, black and white, or a combination. We also offer special finishes such as gloss or matte lamination, embossing, foil stamping, and UV coating for covers.

Absolutely! We offer flexible service packages. If you have your own photography and content, we can focus on design and printing. We can also work with a combination of your materials and our professional photography. We'll work with whatever you have to create an exceptional publication.

Our standard packages include two rounds of revisions for the overall design and layout. Additional revisions can be accommodated for a small fee if needed. We work closely with you during the design phase to ensure we get it right from the start, minimizing the need for extensive revisions.

Yes! In addition to printed copies, we can provide digital versions in PDF format optimized for screen viewing, interactive PDFs with clickable elements, and even online gallery hosting. Digital versions are perfect for sharing with remote stakeholders or archiving purposes.

Our combination of professional photography, creative design expertise, premium production quality, and exceptional customer service sets us apart. We offer true end-to-end service, have a proven track record with top institutions across East Africa, and genuinely care about creating publications that exceed expectations. Our 98% client satisfaction rate speaks for itself.

Yes! We value long-term relationships and offer preferential pricing for returning clients. Schools and organizations that work with us year after year receive special rates, priority scheduling, and dedicated account management. Ask about our annual partnership programs.

Client satisfaction is our top priority. We involve you throughout the entire process with multiple approval points, so there are no surprises at the end. If there's an error on our part, we'll reprint and deliver corrected copies at no additional cost. We stand behind our work 100%.

Yes, we offer expedited service for urgent projects. Depending on the scope and our current workload, we can often complete projects in 6-10 weeks or less. Rush orders may incur additional fees to prioritize your project and allocate extra resources. Contact us to discuss your timeline.

While we can technically print as few as needed, most yearbook and publication projects start at a minimum of 50-100 copies to achieve cost efficiency. For corporate publications like annual reports, we can work with smaller quantities. Contact us to discuss your specific needs.

Absolutely! We encourage prospective clients to visit our office to view physical samples of our work. You can also browse our online portfolio to see examples of yearbooks, corporate publications, and other projects we've completed. Schedule a consultation to see samples relevant to your project type.

Getting started is easy! Simply Schedule a Consultation through our website, call us, or send an email. We'll schedule an initial consultation to discuss your project, answer questions, and provide a detailed proposal. Once you're ready to proceed, we'll sign a contract and begin the exciting journey of bringing your publication to life!